We met with Mr. Mohamed Amin, Senior Vice President, Middle East, Turkey and Africa at Dell Technologies on the sidelines of the company’s annual forum in Riyadh, and he elaborated on the company’s priorities in Saudi Arabia and how Dell Technologies is helping local organizations exploit emerging technologies and implement digital transformation .
- What are the main objectives of the Dell Technologies Forum held in Riyadh? What are the main topics covered by the forum?
Allow me at the outset to express my pleasure in communicating with you personally and directly at the Dell Technologies Forum after three years of being held virtually on the Internet. We see the Kingdom of Saudi Arabia as an important market for us, with some of our products controlling more than 50% of the share according to reports from the International Data Corporation (IDC), which is why it is very important for us to be close to our customers here in the Kingdom. This forum brings together business leaders and experts from the sector for in-depth conversations about the shifts affecting the Saudi business landscape. This forum provides local decision makers with unique market insights into ways in which technology can help shape their businesses and ensure growth. The theme of this year’s forum focused on “Discovering the Unlimited Possibilities of Innovation”. other.
- Where has the digital transformation reached in the Kingdom of Saudi Arabia today?
The healthcare, banking, telecom, education, retail and public sectors in Saudi Arabia have all been quick to adopt digital initiatives. Technologies such as cloud, AI/ML, IoT, warehousing, data analytics, security, and workforce transformation remain; It dominates the largest part of IT investments in these sectors.
We have seen the Kingdom’s interest in accelerating digital transformation, as Saudi Vision 2030 includes an axis related to digital transformation. We have seen this with our own eyes over the past two years. According to the Dell Technologies Digital Transformation Report, 90% of organizations in the Kingdom of Saudi Arabia have accelerated the implementation of some digital transformation programs over the past year. Within a few months, they accomplished what was It will usually take a few years.
Data from Grand View Research indicates that the digital transformation market could reach about $3.95 trillion by 2030, up from about $608 billion in 2021, i.e. a compound annual growth rate of more than 23%. We believe that modernizing infrastructure, moving to multi-cloud, building a networked workforce, and securing critical assets are key elements for paving the way to a successful digital future, in line with the goals of Saudi Arabia’s National Transformation Program for economic diversification.
- What are the main priorities for Dell Technologies in Saudi Arabia and the wider region?
As a trusted technology partner, Dell is committed to making transformation a reality for organizations in Saudi Arabia, and the company has always played a leading role in supporting its customers to innovate in the digital cities of the future. It is worth noting that Dell Technologies has been present in the Kingdom for nearly three decades, during which we worked to provide our extensive experience in the Kingdom with the aim of exploiting technology to enhance human progress.-
We at Dell Technologies believe that sustainable change is based on the extent to which employees interact with technology, and to achieve this, companies in the Kingdom must take care to equip and prepare their employees well to allow them to innovate by focusing on three main areas: communication, productivity and empathy. Companies must consider multiple areas including people, technology and processes to succeed in this endeavour, and our team’s mission is to help our customers in the Kingdom make this change a reality.--
Today, Dell Technologies is considered one of the most important technology providers in the Kingdom, with a share of more than 37% in the servers sector, and 51% in the storage sector, according to the International Data Corporation report for the third quarter of 2022. This important data comes against the backdrop of the increasing number of partners that provide their services to decision makers local community to help them seize new opportunities in today’s fast-paced economy. We are excited about this growth and remain committed to our role as advisors to our clients and look forward to building on this great momentum in the new year.
- Today the whole world is moving towards artificial intelligence. Are there steps taken by the Kingdom in this regard?
There is no digital transformation without artificial intelligence. Artificial intelligence is the space shuttle that will launch us into the digital future, and data is the driving fuel for this shuttle. AI and ML will continue to shape the enterprise IT sector in 2023. As more data is generated and analyzed, AI and ML will become more sophisticated and more entities will adopt them. A report issued by PwC indicates that artificial intelligence could contribute up to $15.7 trillion to the global economy in 2030, of which $320 billion will be in the Middle East.
In this context, we have witnessed great progress in terms of adopting artificial intelligence in the Kingdom. We are also investing in local talent through our academic alliance program, where we are collaborating with more than 15 universities to provide educational curricula based on information technology, including artificial intelligence and digital transformation, with the aim of contributing to the preparation of Saudi talents and providing them with the skills they need to be able to join the forces future worker.
Organizations in the Kingdom can exploit AI and machine learning technologies in a number of ways, including automating daily tasks, thus freeing up more workforce to be dedicated to addressing complex challenges and giving them more room to innovate. According to a new study commissioned by Dell Technologies, titled Breakthrough, 72% of respondent employees from Saudi Arabia are looking to learn new skills and technologies, allowing them to focus on more strategic opportunities within their organizations. To address these pressures, companies can automate repetitive tasks, freeing up employees so they can focus on the most important, highest-value work.
AI can be combined with other emerging technologies to better understand and predict consumer behavior, which may ultimately determine which groundbreaking products and services to bring to market. The interaction of artificial intelligence with fifth generation technology and the proliferation of Internet of Things devices will revolutionize the way we live, as it will lead to the emergence of smart places, cities, self-driving vehicles, and much more that we do not think of.