Riyadh Newspaper | Developing women’s Ramadan travel at the Prophet’s Mosque

Riyadh Newspaper | Developing women’s Ramadan travel at the Prophet’s Mosque
Riyadh Newspaper | Developing women’s Ramadan travel at the Prophet’s Mosque
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Women’s affairs in the Agency of the General Presidency for the Affairs of the Prophet’s Mosque continues its prior readiness to develop the performance system of Ramadan travel management for the year 1444 AH to raise the level of quality of services provided to the guests of Rahman in order to achieve the aspirations of the wise leadership – may God support them – through holding a workshop to enhance community participation among the Agency’s apparatus

And other government sectors represented by the Municipality of Madinah and Health Affairs, the Ministry of Commerce and the office of the Food and Drug Authority in the region, community institutions in the private sector, non-profit establishments, and a number of civil society members from iftar travel contractors and service providers from various voluntary groups to follow up on developments and review future aspirations to come up with recommendations that contribute By supporting the outputs to reach the satisfaction of the beneficiaries, after the success achieved by the Ramadan travel plan for the past year, and the workshop was based on three main axes. Talking about quality and crisis management and put forward proposals.

Monitor violations

And about the first axis: the guide to regulations and legislation in the system of performance of Ramadan travel management.

The Assistant Undersecretary for Women’s Service and Field Affairs, Hanan Al-Arwi, explained that there are a number of conditions, controls, and procedures that the service provider must abide by and take into account when registering for the Iftar travel for fasting women, or when updating her basic data on the site in case she previously issued the permit in terms of compliance with the regulations, instructions, and regulations that Developed by the agency, which is carried out through the supervision of a female cadre specialized in following up the provision of services. In the event of monitoring violations and non-compliance by the service representative, a warning is issued, and in the event of failure to respond to the directives, she is excluded and the permit granted is revoked, praising at the same time the pivotal and complementary role of the participation of a number of sectors and non-profit institutions And a number of members of the community to contribute to the service of female pilgrims to the Prophet’s Mosque and the guests of Rahman to achieve solidarity and cohesion and consolidate the concept of social responsibility so that this partnership is an essential axis for achieving sustainable development in light of what the Kingdom is witnessing from continuous support that enhances the values ​​of humanitarian work for members of society with various government agencies and maximizing their benefit in order to achieve the goals. And the visions and basic foundations of the ambitious vision 2030 AD

sanitary control

With regard to the second axis: the guide to executive procedures, statistics and digital indicators, the Director of the General Department for Women’s Service Affairs, Sahar Al-Awfi, confirmed that iftar meals for fasting women are subject to health control by the official in charge of managing iftars for fasting women to apply the highest standards of quality and health safety by following up on the components of the meals, their quality, production date and validity period. And addressing the observed observations in a timely manner, in addition to verifying the commitment of service providers to adhere to the application of preventive measures by wearing plastic gloves.

524 service providers

On the other hand, the Director of the Department of Iftar for Fasting Women, Maha Al-Hajouri, reviewed during the workshop the performance indicators of Ramadan travel for the past year: 1443 AH, where she mentioned that cooperation was carried out with (524) providers of Iftar services in contract with catering companies, and the number of meals provided to fasting women reached approximately (1,285,000) Iftar meals. To cover the full capacity of the women’s departments, under the supervision and follow-up of (22) female employees and the support of (821) volunteers.

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524 service providers

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While the third axis dealt with: quality and crisis management and proposals for the development of the Ramadan travel management performance system, the official in charge of the Ramadan travel management, Nouf Al-Rehaili, explained that the department is developing integrated strategic plans for managing emergency crises represented in the peak days in which the number of fasting women is expected to increase through prior coordination with the catering companies that provide the service

By notifying them of increasing the number of meals to meet the need, taking into account the increase in distribution points within the women’s sections in the Prophet’s Mosque to maintain the flow of movement and not to overcrowd in the distribution sites, in addition to following up the weather conditions in cooperation with the Women’s Security and Safety Department in the Agency of the Prophet’s Mosque and based on the warnings received in cases Al-Mataria, travel mattresses inside the chapel are satisfied, and their mattresses are dispensed with in the external yards, while the meals continue to be distributed to the visitors. As for the preservation of grace, this is done by securing containers in the sections and women’s yards to collect surplus food, and these containers are lifted by a company specialized in that, while the excess meals are returned When fulfilling the need for its main source for the service provider.

cultural heritage

On the other hand, the workshop was enriched with a number of proposals and aspirations on the part of the attendees to develop the system of services provided to the women visiting the Prophet’s Mosque, through which Dr. From fathers and mothers, with peace and kindness, those who are fasting and visitors from the guests of Rahman, and that they apply to the high-quality meal set by the competent authorities, and that a digital system is available for them to complete the subscription and payment procedures for authorized subsistence companies, with their commitment to the guide to the regulations and legislation of the Agency of the General Presidency for the Affairs of the Prophet’s Mosque.

While Hind Al-Ajaji, representative of the Food and Drug General Authority office, suggested: that the meal be from an approved and licensed authority in accordance with the requirements of health requirements, with it containing a food label that includes the name of the product, allergens, expiration date and production.

While Thuraya Al-Zahrani, Chairperson of the Abnauna Charitable Association in Madinah, wished that the meal be varied according to the sick conditions of the fasting women, by adding other items to the meal, such as: bran bread or oats, low-fat milk, fruits and vegetables, and sugar-free juice.

lunch card

On the other hand, Dr. Ajeeb Al-Harbi, Supervisor of the Health Programs and Chronic Diseases Unit Proposal: Obliging those who undertake to provide meals to put a card inside the meal showing the name of the contractor and the health license number, in cooperation with the Directorate of Health Affairs in the region, to preserve the safety and health of the visitors. In participation to enrich the workshop and achieve its objectives, this workshop comes under the guidance of His Excellency the General President, Sheikh Prof. Dr.: Abdul Rahman bin Abdulaziz Al-Sudais, and under the supervision and follow-up by the Advisor and Assistant to the General President for Women’s Affairs, Prof. Dr.: Fatima bint Abdulaziz Al-Tuwaijri to enhance the role of integration between the relevant authorities to exchange Experiences in developing and improving the system of services provided to pilgrims to achieve the aspirations of the wise leadership – may God protect them – in the service of the Two Holy Mosques and their pilgrims.

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