“Saudi Operations” innovative technologies keep pace with the development witnessed by the world of aviation

“Saudi Operations” innovative technologies keep pace with the development witnessed by the world of aviation
“Saudi Operations” innovative technologies keep pace with the development witnessed by the world of aviation

The new “Saudi Operations” building is characterized by its equipment with the latest technologies and systems provided in the air transport industry to manage and operate aviation operations that enhance the integrative role of the performance of the various companies affiliated to the Saudi Airlines Group, as it will contribute with its great potential to achieving the objectives of the national aviation strategy emanating from the transport and logistics strategy.

In addition to his role in promoting “Saudi Arabia” endeavor to invest in King Abdulaziz International Airport in Jeddah to be a global hub airport.

The terminal is one of the qualitative shifts in aviation services, which contributes to raising the level of operational efficiency and raising the level of discipline for flight schedules that exceed 100 destinations on 4 continents around the world. Saudi Airlines Group and other airport related departments.

The largest integrated guest operations center of its kind in the Middle East

The Vice President of the Integrative Guest Operations Center, Thamer bin Ibrahim Al-Dairim, confirmed that the Saudi Operations Building consists of many departments, foremost of which is the Integrative Guest Operations Center, the largest of its kind in the Middle East, and the twelfth in the world, with an area of ​​1,300 square meters. It is equipped with 141 workstations that work in innovative ways, taking into account the highest safety standards in terms of automatic interaction with any events and challenges that the center may face.

He added that he is the beating heart of Saudi Airlines, and performs his duties within the framework of an integrated system with all sectors and group companies.

The center contains the latest technologies and digital screens to follow up and monitor all flights, moment by moment, at all domestic and international stations, and includes all sectors that have a direct role in flight operations to be under one roof, in order to facilitate communication and complete tasks with comfort and high quality. The new design of this section is also distinguished. By providing it with wall screens supported by the latest technologies that keep pace with the latest international practices in this field.

Adhere to the standard standards of security and safety

The area of ​​the Saudi Operations Building is estimated at 50,000 square meters, and it consists of two floors. The utmost care and adherence to the standard standards of security and safety were taken into account during all stages of design, implementation and subsequent operations.


The building is also environmentally friendly by activating practices that promote the concept of sustainability, in addition to providing an ideal working environment for employees and stimulating more giving and creativity.


The location of the new building is located near the airport apron, with a distance of up to 10 minutes to the maximum point, to facilitate and speed up the arrival of the flight crew and flight attendants. It is also a miniature travel lounge that includes automatic flight registration devices based on artificial intelligence.

In addition to 5 tracks for baggage belts, in addition to that, it includes 15 halls for holding pre-flight meetings for the flight attendants.

The latest integrated and advanced systems for disaster analysis

The building includes the emergency control center, which is a hall equipped with the latest integrated and advanced systems for analyzing disasters and facilitating the decision-making process, designed to accommodate enough of those involved in risk management in emergency situations.

In addition to the department concerned with safety and quality for all entities related to daily operation, which issues the necessary technical recommendations to maintain safe operation, as it is one of the main pillars in the distinguished record of Saudi Airlines in the field of safety among international airlines.

The building also includes several systems, including a public address system, an advanced sound system that recreates sound waves, a video surveillance system using cameras to transmit a signal to a specific place, a flight information display system, in addition to a “BRS” system to confirm baggage settlement on the status of checked baggage on the plane. An RFID barcode scanning system to identify suspicious baggage, and a Building Management System (BMS) to control and monitor the building’s mechanical and electrical equipment.

The building includes several sections, including: Air Dispatching Section, Navigators Scheduling, Aviation Management, Safety and Quality, Flight Operations Training, Flight Operations Standards and Quality, Integrated Guest Operations Center, Emergency Room, Technical Services, Manpower and Safety Systems Management, Onboard Services , information technology.



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