“Dropbox” and “Smart City Experience” .. the most prominent digital initiatives of “DEWA”


Dubai Electricity and Water Authority (DEWA), during its participation in the 41st edition of GITEX Global 2021, is showcasing a range of its major projects and innovative digital initiatives, as well as “Digital DEWA” projects, the digital arm of the authority, and projects of the authority’s subsidiaries, including the projects of the “InfraX” company. Such as “infrastructure services, communication services, and advanced Internet of Things”, including the services of the fifth generation chipsets, which adopt the latest advanced computing solutions in the service sectors.

The authority is also reviewing Digital X’s projects, such as the Dropbox application, which allows any shipment to be delivered to homes safely without any human intervention; And the “Smart Entry” application, which is used for Dubai Electricity and Water Authority substations to control entry permits, in addition to “robots”, such as the Joby Robot, which is used to communicate and provide services to remote customers.

The “Digital DEWA” projects offer the “Smart City Experience”, which is a four-dimensional experience that will allow GITEX 2021 visitors to test the various digital smart city technologies. Data for Integrated Solutions (Moro), which includes the latest services for the development and management of technical infrastructure, and “Cyber ​​Security Services”, which works to monitor and intercept electronic attacks using the latest digital security systems around the clock, and “Moro cloud services” that are flexible and secure, which Offers multiple cloud services on a single platform compliant with the highest standards of Service Level Agreements.

Saeed Mohammed Al Tayer, Managing Director and CEO of Dubai Electricity and Water Authority, said, “During the GITEX exhibition, which kicked off in Dubai yesterday, and lasts for five days, the authority is reviewing its most prominent projects and innovative digital services, which made the authority a global reference in developing And applying the highest standards and practices of excellence in all its activities and operational operations, to exceed the expectations of stakeholders and enhance their happiness, in addition to supporting sustainability and preserving the environment and natural resources.”

Al Tayer indicated that the authority has completed its digital integration with more than 30 entities, as the number of smart transactions completed from 2017 until the end of September 2021 reached more than 41 million transactions, while the smart adoption rate of the authority’s services reached 98.92% in the third quarter of the year. current.

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