“Abu Dhabi Customs” and “Tamm” launch the project to automate the procedures of the e-commerce policy


Dubai – WAM

The General Administration of Customs in Abu Dhabi, in cooperation with the Abu Dhabi Digital Authority, launched a project to automate e-commerce policy procedures through the unified government services platform “Tamm”, which is scheduled to be completed before the end of this year, during the activities of GITEX Technology Week 2021.

The project to automate the e-commerce policy comes in line with the directives of the wise leadership to facilitate the movement of trade in all its forms, especially electronic ones, in a way that contributes to enhancing the investment environment and attracting more of them to the Emirate of Abu Dhabi, which is a global center for trade.

The project to automate the procedures of the e-commerce policy contributes to facilitating the practice of business by improving the procedures for the movement of trade for shipments and keeping pace with the requirements of the increasing trend towards e-commerce, which contributes to increasing the volume of business through an advanced digital system capable of linking all customs systems in accordance with international best practices.

By automating the procedures of the new e-commerce policy, the General Administration of Abu Dhabi Customs aims to provide a competitive investment environment that integrates with the private sector, simplify customs procedures and regulate the movement of personal goods through e-commerce channels, taking into account the customs procedures in force and legislation related to this vital sector, which is supported by the digital transformation strategy Al Shamel in Abu Dhabi Customs by launching several digital projects.

The launch of the project to automate the procedures of the e-commerce policy came within the framework of Abu Dhabi Customs’ strategy for complete digital transformation in completing transactions and providing customs services through a unified digital platform that meets the requirements of all customers, including investors, traders, suppliers and loyalists.

The e-commerce policy has been in effect since August 15, based on the Abu Dhabi government’s strategy for digital transformation, which aims to enhance the emirate’s position as a regional and global logistical area and keep pace with the UAE’s journey for the next fifty years.

The provisions of the e-commerce policy apply to goods imported and exported by companies, which is the import of goods by companies to distribution centers in the local market and companies in the free zone or customs warehouses “bunded” in addition to the import of goods for consumption in the local market from goods stored in distribution centers established in Free zone or customs warehouses via electronic platforms.

The provisions of the policy also apply to the exports of goods by companies from distribution centers in the local market to the countries of the Cooperation Council for the Arab States of the Gulf and other countries of the world, in addition to exports of goods from the local market to distribution centers in the free zone or customs warehouses, as well as exports of goods from Distribution centers in the free zone or customs warehouses to the countries of the Gulf Cooperation Council and countries of the world.

The e-commerce policy requires companies to fulfill the registration requirements, as companies wishing to engage in e-commerce activity must register and add the activity in the registration system in the Customs Licensing Department of the General Administration of Abu Dhabi Customs and add the activity in the trade license, while the licensed and registered logistics companies are allowed in the authorized department of Companies to clear goods provided that their customers are registered in the Customs Licensing Department.

Also, companies wishing to obtain the privileges mentioned in this policy must obtain a customs registration number, while e-commerce companies must establish distribution centers for goods intended for sale through their electronic platforms so that the conditions of distribution centers are met. For goods for which customs duties have already been paid at distribution centers.

The e-commerce policy specified a set of controls and provisions represented in the exemption of electronic purchases through sales platforms for companies, “goods and imports for personal purposes”, the value of which does not exceed “1,000” dirhams, in accordance with the provisions and controls contained in the unified guide to customs procedures in the countries of the Gulf Cooperation Council for parcels. Postal and express shipping companies.

The first item excludes tobacco and its derivatives, electronic smoking devices and tools and their accessories, nicotine liquids, alcoholic beverages and food preparations containing alcohol.

Companies are also given the advantage of organizing a unified import declaration for a group of “consolidated data” shipments so that the value of one shipment does not exceed 5 thousand dirhams and not less than 1000 dirhams, and the total value is 50 thousand dirhams for all shipments for one statement, provided that the number of shipments does not exceed 50 shipments, with the exception of This item is restricted goods.

The new e-commerce policy prohibits the entry of a number of goods into the distribution centers, which are “flammable goods except for fuels, in addition to radioactive materials, military weapons, ammunition and explosives of any kind.”

The policy also prohibits the entry of goods that violate the regulations related to the protection of intellectual, commercial, industrial, literary and artistic property, in addition to drugs of all kinds and their derivatives, in addition to goods originating in a country that has been decided to be economically boycotted, as well as goods prohibited from entering the customs union or in the country of final destination and transit.


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