As the feature was introduced by the company in April to help users unlock their iPhone when wearing a face mask Face ID cannot authenticate with masks, and the error was first reported via Reddit where one user said, “I have an Apple Watch SE and just got On my iPhone 13 Pro today, both are fully up to date with the latest iOS update.When I try to unlock with my Apple Watch on my phone I get an error saying “Cannot connect to Apple Watch”.
And typical problem fixes like rebooting and pairing both devices didn’t seem to work either as the user also mentioned “Have you tried unpairing/repairing, resetting both the watch and phone, turning off/on the passcode and am at total loss?”
While many users joined Reddit who also reported a similar issue, conversations about the bug started filling up Apple support forums as well. Reportedly, the bug is only a part of the newly launched iPhone 13 series and the feature works fine on iPhone models. other.