Sunday, June 27, 2021 – 4:19 pm
ABU DHABI, June 27 / WAM / The Abu Dhabi Pension Fund has launched a series of short awareness films supported by “sign language” directed to the insured and customers of people of determination who are deaf, as part of the Fund’s efforts to enhance awareness of the retirement system and law in the Emirate of Abu Dhabi among various groups. Customers, and in implementation of the directives of the wise leadership, to support and empower people of determination at all levels, by providing all facilities and developing a mechanism for communicating with them and providing them with appropriate services.
The series of awareness films includes 10 short films, which are broadcasted on the Fund’s various digital channels, dealing with extensive and focused information about the retirement law in the Emirate of Abu Dhabi, especially with regard to informing citizens of their rights and benefits guaranteed by the law.
The Fund began a series of new awareness films, with a film that explains the idea of the retirement system and the role of the Fund in securing and preserving the rights of the insured, while the movie “Registration in the Fund” focuses on the need for citizens to ensure that they register in the Fund when they join a new employer and explain how they can register themselves in the Fund. If the institution refuses or fails to complete the registration process.
The film series also deals with information on how to calculate the end-of-service gratuity and the retirement benefit “25 years of service”, the rights and shares of the beneficiaries, in addition to addressing the conditions for entitlement to the retirement pension, how to combine previous services and their importance in preserving the rights of citizens.
His Excellency Khalaf Abdullah Rahma Al Hammadi, Director General of the Abu Dhabi Pension Fund, affirmed the Fund’s keenness to enhance awareness of the retirement law in the emirate among various segments of society, pointing out that the Fund places the service of customers of all categories at the forefront of the strategic priorities that it seeks to achieve by continuing to strengthen means of communication. The efficiency of services, their delivery channels and their quality, and listening to customers’ feedback to identify their needs and work to meet them in accordance with the highest international standards.
Al Hammadi said: “We are keen to provide support to people of determination in the various services we provide in line with the wise leadership’s directives in supporting people of determination in various fields. The exclusive services for them include facilitating the mechanism for their access to information and services through our digital channels in ways appropriate to their circumstances, such as adding global technical features to the website that facilitate reading and listening, in addition to awareness workshops and partnerships with various stakeholders.”
Wam/ Reem Al Hajri/ Reda Abdel Nour