Dell sued over allegations that the Alienware laptop was ‘unprecedentedly upgradable’

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Dell is suing California over his allegations Alienware Area-51m R1 Laptop Provides an “unprecedented upgrade” Hardware Domain Reports. Alienware customer Robert Felder is accusing the company of launching a “false and misleading” marketing campaign pledging that the laptop’s main components, including the CPU and GPU, could be replaced with more powerful models. A year later, it became a program Part 51m R1 heir announced New components are not available as upgrades to the original model.

“Consumers were misled by Dell’s misleading and misleading marketing campaign and paid a huge premium to 51MR1 under the misconception that this ‘unprecedented upgrade’ would save money by allowing them to upgrade key components of their laptop in the long run. claim the case.

Dell announces the Alienware 51-m R1 At CES 2019. The laptop also offered options for 8th and 9th Gen Intel CPUs (including the i7-8700, i7-9700K, or i9-9900K processors) and graphics cards including Nvidia’s RTX 2070 and 2080. However, Area 51 m R2 Announced next May, it introduced new GPUs including the 10th Gen Intel CPUs, RTX 2070 Super and RTX 2080 Super Not available as updates to R1.

If you look back at the specific promises Dell made when announcing the original laptop, they don’t seem to exist Technically break any of them. She said the laptop will only support Intel CPUs that use the Z390 chipset, which is compatible with the 8th and 9th generation processors in the original R1 laptop. However, when Dell announced the R2, Intel’s new 10th generation processors used the new 400-series chipset. Assuming Intel decides to change its chipset, that decision is no longer up to Dell.

Meanwhile, when it comes to laptop graphics card updates, Dell said On the edge While announcing R1, he said, “I want to say yes [to new GPU upgrades]; Now, we know nothing. “Customers can effectively upgrade the lower version of the laptop to a high-end model, but only on the same generation of components.

Dell’s marketing promises to be “unprecedentedly scalable” for laptops.
Screenshot: Tel.com

The lawsuit alleges that Dell should have known that unauthorized Intel and Nvidia products would not work with the laptops. She says Dell works closely with both companies and needs to know the details of their products before they are released to the public. “However, despite the existence of such designs, Dell launched a global campaign to mislead the public about the possibility of upgrading the Area 51MR1, despite the full knowledge that the design of the Area 51MR1 cannot accommodate future Nvidia and Intel chipsets. “We just knew that.

The question now is Dell’s claims of an “unprecedented improvement.” still alive on their website) misleading. David W. said. Filter’s attorney: “Dell’s public advertising does not impose any restrictions on laptop development.” happy kanye Hardware Domain. “Those with the highest CPU and/or GPU specs have never revealed that their hardware will not be upgraded.”

Dell declined to comment Hardware Domain Regarding the case, did not immediately respond to a request for comment On the edge. In filing, Felder seeks damages, relief, and attorneys’ fees for himself and other aggrieved clients.





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