His Excellency Major General Mohamed Ahmed Al Marri, Director-General of the General Directorate of Residency and Foreigners Affairs in Dubai, inspected the workflow at the Amer Center in Ibn Battuta Mall and honored a number of its employees, in return for their excellence in performing their tasks and contributing to the happiness of customers, in the presence of Brigadier General Talal Al-Shanqiti, Assistant Director General of the Air Ports Sector Major Salem bin Ali, Director of Amer Department of Customer Happiness, and Major Marwan Belhasa, Head of Amer Centers Department.
His Excellency Major General Mohamed Ahmed Al Marri, Director-General of the General Directorate of Residency and Foreigners Affairs in Dubai, confirmed the success of the Emiratisation experience in the private sector, including the experience that the establishment of Dubai decided to implement in the model Amer centers spread throughout the Emirate of Dubai, and concerned with providing a set of services and transactions for a list of institutions and departments The government authorities in the emirate, including the General Directorate of Residency and Foreigners Affairs in Dubai, noting that the residence of Dubai, in cooperation with the Ministry of Human Resources and Emiratisation, has contributed to investing the energies of 1071 young national elements, who have proven their ability and efficiency to work in the private sector and provided distinguished services to customers
Al-Marri stressed the keenness of the establishment of Dubai to inspect the progress of work in the external branches, to closely identify the needs of customers, and to enhance communication in order to achieve the desired goals of the government in ensuring the provision of the necessary facilities to customers, to make Dubai the first in the world in happiness and satisfaction with government services, stressing the importance of the role played by It has “Amer Service” centers in providing services to customers with the highest features of accuracy and efficiency, in accordance with the standards of excellence compatible with the global star system for classifying services, and its keenness to adhere to precautionary measures in light of facing the repercussions of the “Covid-19” virus.
Amer centers provide all services to customers through the department’s website gdrfad.gove.ae or through the smart application “Amer” available on IOS smartphones and Google play, which allows the ability to identify the nearest center and communicate with it via phone or e-mail to apply for the service.
Follow UAE news from Al Bayan via Google News