The company said that there was a “interruption” in the service that affected “a small number of people”, but it solved the problem and was sending the delayed messages.
This comes after a Google Fi user in Hawaii received two text messages wishing him a happy Easter, more than a day after the event ended.
For years, Fi users were able to send and receive calls and messages through Hangouts, but Google announced plans years ago to remove these features as it switched Hangouts to another Google communications app.
It appears that the features were disabled for the past week. But the disconnection occurred before the service was completely shut down, so Google is still working to correct late messages via Hangouts.
The verege quoted a Google spokesperson as saying that affected users are being contacted, and SMS text messages will be delivered to Google’s Messages app or any other default messaging app from now on.
Late messages can pose real problems for senders and recipients, as in November 2019 more than 168,000 messages originally sent on Valentine’s Day 2019 were delivered, that is, nine months ago.
The problem was caused by a server failure at Syniverse, a company that routes text messages between carriers.
Google has been shutting down Hangouts for years, so it is possible that there aren’t many users using the service alongside Fi.
Even a Fi user in Hawaii said they knew they should have switched a while ago and decided not to.