The Consumer Protection Agency of the State of Sao Paulo in Brazil imposed a fine of $ 2 million on Apple company For failing to include chargers inside boxes iPhone 12And the Consumer Protection Agency in Sao Paulo says: Apple has engaged in misleading ads and selling a device without a charger on unfair terms.
According to the Arab Technology News Portal, Apple announced in October that the iPhone 12 lineup will not come with chargers or headphones in its boxes, citing environmental concerns.
Also, by only including a USB-C to Lightning cable with the iPhone 12 and other new models, Apple said it would be able to reduce raw materials for each iPhone it sells, in addition to reducing the size of phone boxes.
Critics suggested the change was more about letting Apple lower shipping costs, and environmental experts said the impact on the environment would be likely to be minimal.
São Paulo State Consumer Protection Agency said: It asked Apple if the company would lower the price of the iPhone 12 lineup given the lack of built-in chargers, and has not received a response.
The agency also accused the company of failing to help customers who had problems with some functions on their iPhones after updates.
Apple excludes itself from all statutory and implied warranties and against hidden or hidden defects.
A spokesperson for the agency said: Apple needs to understand that Brazil has strong consumer protection laws and institutions, and they must respect these laws and these institutions.
It is noteworthy that this is not the first time that the Consumer Protection Agency in the state of Sao Paulo has questioned Apple about its new policy, as it questioned last October about this issue, and the agency said in November: that Apple has not shown environmental gains.