Charging fees for “WhatsApp Business” services

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Last update: 25 – October – 2020 10:18 PM

The “Facebook” company decided to impose fees on companies that use the “WhatsApp for Business” service.

“We also want to make it easier for companies to integrate these features into existing areas of commerce, and this will help many of the small companies that have been affected the most at this time,” WhatsApp said in a statement.

She added that WhatsApp “will impose fees on commercial customers for some of the services we provide.”

She explained that “Facebook” plans to expand its partnerships with businessmen providers, allowing them to manage WhatsApp messages through hosting services. In the coming months, new options will also be provided to manage their private messages through those services.

The Global Connect application considers that this step will “facilitate business for small and medium-sized companies and interact with a larger audience base”.

At the same time, “Facebook” confirmed that the basic application is free to use, saying: “We know that most people continue to use WhatsApp to communicate with friends and family, and this is why we will continue to develop great new features and protect people’s private conversations.”

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