Global Finance magazine, based in New York, recently awarded Arab Bank two awards for “Best Mobile Banking Application” in terms of digital banking services provided to individuals as well as for companies in Jordan for the year 2020, for the “Arabi Mobile” application for individual customers and the “Arabi Connect” app. Mobile for corporate clients. The bank was selected for these awards by an international jury that includes experts from the consulting, technology, and external support sector, in addition to the magazine’s team of professional editors.
This appreciation reflects the bank’s pioneering ability to adopt the latest digital banking services and solutions and employ them to serve its customers efficiently and effectively across various sectors, and reflects the bank’s continuous keenness to enhance and develop its digital banking services to keep pace with the latest developments in the banking industry.
The Arab Bank won these awards based on a set of specialized criteria, which included: the strategic strength to attract customers and serve them through digital banking channels, the growth in the number of users of these services, the expansion of the products that are offered to customers, as well as the various services provided by both the website and the application A mobile phone specially designed for that.
The “Arabi Mobile” application is a qualitative addition to the group of Arab Bank digital services through the advantages it offers that are specially designed to give individual customers more flexibility and convenience to complete their banking transactions at any time and from anywhere. The advantages offered by the application include: immediate subscription to the service, easy and secure access to the application via a face print or fingerprint, a special design according to the customer’s program, the ability to pay bills and credit card dues and implement transfers, provide digital products such as savings and deposit accounts, buy electronic vouchers from a large number From the suppliers, providing many services for the “Arabi Junior” program, such as an instant savings service, linking accounts and others, the possibility of withdrawing from the ATM without the need to insert the card, and updating the KYC data. In addition, the application enriches the customer experience and provides added value by linking with many agencies to provide the best services and offers. The “Arabi Mobile” application provides the service of opening accounts with the bank electronically through simple steps, in addition to many other benefits.
The “Arabi Connect – Mobile” application also allows corporate customers to view and continuously monitor their accounts and carry out their banking transactions at any time and from anywhere. The application is part of the “Arabi Connect” platform, which is one of the leading technological solutions in terms of digital banking services channels for the corporate sector, which are designed to keep pace with the latest developments in the banking industry.
It is worth noting that the list of awards that the bank has won from Global Finance magazine in terms of digital banking services for individuals and companies in Jordan for the year 2020 also included the best in marketing and services through social networks, the best website design award, and the best in Payments Service and Best Online Trade Finance Bank Award.