Microsoft hacked accounts of 250 million customers


Microsoft International revealed a security breach of its customer support data, due to an error in its database, which led to the leak of information to 250 million users of the company’s services.

She noted that this breach occurred in the month of December, confirming that “the internal customer support database that was storing anonymous user analyzes had been detected by mistake and remained without appropriate protection with a password between 5 and 31 December 2019.”

The company explained that it “began to alert affected clients of the mentioned problem, although it did not find any evidence of harmful uses of their data, and since it was informed of the matter, it took all necessary measures to avoid the consequences of the problem, and began to revise the data to remove the personal information of customers as part of the standard operating procedures.”

Microsoft learned about the existence of this problem from the researcher and expert in information security, Bob Dyachenko, who works in Security Discovery, where he confirmed that the mentioned database for Microsoft included 5 servers, used to simplify searches on users, and that these servers contained information related to mail addresses Users email, IP addresses, and details of customer support status, but did not contain personal information about users.

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